Microsite User Login Flow

Below is a flowchart that demonstrate the steps customers will take when they login on the Microsite as a new or returning customer.

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• How to Manage Customer Login Experience on the Microsite

  There are two ways customers can login on the Microsite. Login with a pin - This requires customers to create a pin of their choice which will be used to access the Microsite anytime they want to place an order. If they forget their pin, they can ...

• How to Orders from the Microsite

  What is the microsite? A microsite is a mini-website that your customers can order from. It functions as an actual website. You can access your Microsite by following these steps Go to Settings Copy the Store URL and paste into a browser this will ...

• How to See Ordered Items from Customers

  Sample of a Order To see the items ordered by customer, click on the order number and a sidebar will appear. What are the Items on an Order From the sidebar above , you will be able to see the following information about the order; Quantity of each ...

• Understanding the flow of Orders

  How are Orders fulfilled Orders can be fulfilled from the following medium Delivery Dine-In Pick-up How does Orders flows Delivery orders from the Microsite, WebPOS and Mobile APP has the following statuses. Active New Inprogress Shipped Completed If ...

• How to Create WebPos Orders

  What is the WebPOS WebPOS is used to create orders on behalf of your customers. These can be WhatsApp or call-in orders. Creating orders here allows the customer to follow the order progress through the text they receive at the different stages of ...