Payments
How to Print Receipts from the ‘Order Management’ Screen
How to Print Receipts from Web Ensure the device is connected to a thermal printer (this is for Windows, Mac and Linux systems). Click on “Print Receipt” and you will get a hard copy of the receipt. Note: If the text doesn’t display correctly, adjust ...
How To Add A New Team Member
To Add a new team member, anyone with the right access to add a team member can, by following these steps; Click on Settings , select Team Click on the Add Team Member button. ( on the righthand-side of the Team's Page) This opens up a drawer with ...
Setting up Menu Special Prices
What does it mean to set a Special Price Setting a special price for a menu suggests that for the period of time selected, the menu item should be sold for a certain amount other than its original price. NOTE : Once the period of time set elapses, ...
How to send SMS broadcast to customers
What is the CRM feature on Orda? The CRM is where all customers information are stored . With the help of CRM, you can constantly keep track of your customers and communicate with them. CRM also helps you send messages to customers. How to access the ...
How to perform Inventory Count
Inventory Count Inventory count allows you to check your inventory and input the quantity obtained from your check, helping you keep track of your inventory and know when there is a loss in inventory items. There are two types of inventory check ...
How to reduce the quantity of an inventory item (Shrinkage)
Shrinkage involves reducing the quantity count of an inventory item. Any admin with the right access level can perform ‘Shrinkage’ . Complete the following steps to perform "Shrinkage" Click on the ‘Update Inventory’ button when viewing the details ...
Setting up Inventory
To begin, Click on this inventory icon, this redirects you to ‘Settings’ in the inventory module as seen below Inventory Stores: This is used to set up inventory locations. It can only be edited and not debited. “Store Name”, what you would like the ...
How to Update store items
Updating stores items involves adding new product quantity to store. Follow these steps Click on the inventory icon, Select Stores ( Where Multiple Inventory store Exist ) Clicking on an ingredient Name (eg Groundnut Oil) opens up a drawer where you ...
How to Generate Sales Report
This report shows how much you make for each menu item sold each day, To access your sales report , please do the following Login to your backend using this https://africa.restaurant/ Click on Dashboard, to see the following Transaction Report , ...
How to Generate the End-of-Day Report
The End of Day report page shows the log of all Eod reports sent in a tabular form. The End-of-Day report for each day can be manually downloaded by clicking on the download button. To generate an End-of-Day report by following these steps: Click on ...
How Set up Additional Charge
Addittional Charges allow vendor applies fees to transactions. To create an additional charge, Click on the “New” button. This opens up a drawer containing required fields to be updated before an additional charge is created, this includes; Charge ...
How to Set Different Prices for your Sales Channels
To setup channel pricing and visibility for a menu item, follow these steps: Click on the Menu item This opens up a drawer containing the details of the menu item In the drawer click on the “ Edit channel pricing and visibility” button This pops up a ...
Creating a New Menu Item
Creating a New Menu Item The steps to take in other to create a new menu item includes the following; Click on the “Add New” button on the menu page Clicking on the “Add New” button opens up a drawer containing fields to be updated with the menu ...
How to Create a new Menu Category
Menu categories are the different ways in which restaurants group their menus. To create a menu category , access the menu module by clicking on the menu icon clicking on the “Add category” button clicking this would introduce a field where you input ...
How to Create Access Level
The ‘Team Roles’ page displays all Roles created in a tabular form with columns showing the details of each role. The details visible are: Name: What you call the role Status: It can either be enabled or disabled. Edit: It allows you make adjustments ...
How to Create Tables
Before a user can successfully assign tables to a dine-in order, the user must have created tables on the backend. Follows these steps to set up your tables On the settings page, click on the table management tab on the navigation panel This opens a ...
How to Send Messages using the CRM
Orda CRM, helps you constantly keep track of your customers and communicate with them. Here is how to send a message to your customers using the CRM. Click on “Send Message” at the top right of the CRM page You will be required to fill the form below ...
How to Create Promotions
To create a new promotion, click on new promotions on the top right of the promotions page. 4 fields will be displayed to you initially. The promotion type field will determine the other form fields required to create the promotion. Promotions Name- ...
How to Apply Promotions on Microsite and WebPos
Promotions On WebPOS Promotions on WebPos are applied on cart when the ‘Apply Discount’ button is clicked. The options comes in 2 forms which include: Promotions - This option permits you to choose from existing promotions created. To apply ...
What types of promotions can I create?
On Orda, you can create three types of promotions: Percentage Discount on Cart - This promotion type allows a certain percentage value to be deducted from a customer’s Order. Mr James orders items worth 1500, with a percentage discount of 10%. This ...
How to Activate Delivery Area
Delivery area is not active until it has been enabled. To activate a delivery area, On the settings page, click on the delivery areas tab on the navigation panel. This opens a screen showing the list of all your restaurant locations with a checkbox ...
How to Setup a Delivery Area
What is a Delivery Area? Delivery Areas allows vendors be more specific with their delivery charges using the map. Using the map, a restaurant can draw a circle or lines to indicate the areas they service and set a price for each delivery area. There ...
How to Edit an Existing Menu Item
To edit a menu item created following these steps; Click on the menu item This opens up a drawer containing the details of the menu item On the right hand side of the new page, make the following changes Name - This must be unique, you have to make ...